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Dolphin Computer Upgrades Limited was founded on the principals of honesty, being "jargon free", and responding to an individuals requirements. Dolphin's founding members were aware that whilst they understood all terms such as "ADSL" and "ISPs", "Trojans" and "spyware", "USBs" and "motherboards" etc, a great deal of computer users either had little or no idea what such terminology meant. Too often trades people of all disciplines blind clients with "in-speak" leaving the customer worrying that perhaps they are being duped, or that the professional will think them uniformed. Not so with Dolphin, whose technicians are more than happy to explain everything to you.
Dolphin Computer Upgrades Limited is a Brighton based company and predominately operates throughout the Sussex area. We are a small, friendly team and can usually respond within 3 hours for home or business visits. If you know what you want, but don't know what your computer is capable of, why not ask one of us to make a home visit? Take advantage of free advice and the experience of our technicians. We don't encourage a pushy sales technique. Shop around and see how competitive we are!
Dolphin Computer Upgrades Ltd also operates a no fix, no fee policy. There can be little more infuriating when you have to call in an expert than to discover that whilst you have to pay for their time and expertise, they can't actually fix your problem.** All charges that are incurred are always clearly explained and discussed before any work is undertaken
Dolphin Computer Upgrades Limited believes in the "bespoke" approach to computing, tailoring to an individuals needs. Instead of buying "off the shelf", Dolphin can create a computer that fits your needs entirely, and thereafter support you in all areas, albeit tuition, problems, or just clarification. This after sales care is part of the service you can expect when using Dolphin Computer Upgrades Limited.
** The No Fix No Fee Policy is applicable when DCUL, is unable to solve the computing problem. Once a problem is identified, a quotation of time & price is given to the customer. If the customer decides not to have the problem resolved then there is a labour charge for the time incurred to identify said problem.
